Privacy Policy

Last Updated: March 23, 2024

Welcome to Seller Fetch ("we", "us", or "Seller Fetch"). We provide analytics and reporting tools for ecommerce businesses ("Services"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

1. Information We Collect

We collect several types of information, including:

  • Personal Identifiable Information (PII):Your name, email address, and other information you voluntarily provide when using our Services
  • Professional information like your job title and company name
  • Payment information for billing purposes
  • Customer Data: Data about your ecommerce business and customers that you upload or connect to our Services
  • Technical Data: IP address, browser type, operating system, pages visited, actions taken within the Services, referring site, and other similar technical details
  • Cookies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are used for authentication, analytics, and personalization. You can instruct your browser to refuse cookies, but this may limit your ability to use some portions of our Services.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our Services
  • To monitor usage of our Services
  • To detect, prevent and address technical issues
  • To provide you with news, offers and general information about our Services

3. Legal Basis for Processing PII

If you are from the European Economic Area (EEA), our legal basis for collecting and using PII depends on the type of information and the context in which we collect it. We collect and use your PII only where:

  • We need it to provide you the Services, including to operate, provide customer support, and personalize features
  • It satisfies a legitimate interest that is not overridden by your data protection rights
  • You give us consent to do so for a specific purpose
  • We need to process your data to comply with a legal obligation

4. Data Retention

We retain your PII only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your PII to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Transfer

Your information, including PII, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including PII, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Disclosure of Data

We may disclose your PII in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Seller Fetch
  • To prevent or investigate possible wrongdoing in connection with the Services
  • To protect the personal safety of users of the Services or the public
  • To protect against legal liability

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

8. Your Data Protection Rights

You have the right to access, update or delete your PII that we have collected. You can do this by logging into your account or by contacting us. You may also have the right to data portability and to restrict or object to our processing of your PII.

You have the right to opt-out of marketing communications we send you at any time. You can do this by clicking the "unsubscribe" link in those emails.

9. Opt-Out of "Sales" and "Sharing" of Personal Information

Under some U.S. data protection laws, like the CCPA, our disclosure of certain information with third parties through cookies may be considered a "sale" or "sharing" of personal information for targeted advertising. You may opt out of all cookies that may result in a "sale" and/or "sharing" of your personal information via the "Your Privacy Choices" feature or by setting the Global Privacy Control (GPC) signal.

10. Children's Privacy

Our Services are not intended for use by anyone under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:hello@sellerfeth.com